Seller Agreement

This agreement applies when you sell on SPKRS and supplements the Terms of Service. You accept it before your first listing.

1. Verification

Before publishing a listing you must verify your identity through Stripe Identity (government ID + selfie) and connect a payout account through Stripe Connect. SPKRS never stores your raw ID document — only the verification outcome.

2. Listings

• List only items you legally own and physically possess.
• Describe items accurately: condition, defects, missing accessories, and modifications must be disclosed. Photos must show the actual item.
• Listings pass automated (AI-assisted) and human review and may be declined or removed for misrepresentation or policy violations.

3. Fees

• Buyers pay a 5% service fee at checkout on top of your listed price — your listed price is what is credited to your SPKRS balance.
• A 2% fee applies to each withdrawal from your SPKRS balance to your bank account.

4. Shipping (posted orders)

This section applies to orders you post. A collection has no carrier, no label and no dispatch clock — none of it binds you on those orders. See Section 5.

• Ship within 3 days of the order. Posted orders not shipped within 72 hours may be cancelled and refunded.
• Every posted order must ship with tracking, added from the order screen.
• SPKRS does not provide transit insurance and does not purchase insurance on your behalf.
• You are responsible for the item until it arrives safely with the buyer.
• You must pack every order to the SPKRS packaging standard. That page also sets out how to file a carrier claim if a parcel is lost or damaged.

5. Collections (local pickup)

When you list an item for local pickup, the buyer pays through SPKRS as normal and collects it in person. None of the deadlines in Section 4 apply: there is no dispatch clock on a collection, and an order waiting to be collected is never cancelled for not having shipped. What applies instead:

• Agree the time and place with the buyer in SPKRS messages. Keeping it in the thread is what gives you a record if the collection is ever questioned.
• Meet in a public place.
• Do not hand the item over until the sale is showing in your SPKRS orders. If it isn’t showing, you have not been paid, and nothing about the handover is covered.
• Never take cash or any payment outside SPKRS for a collection. That is fee circumvention, it voids escrow for both of you, and it is grounds for removal from the seller program.
• The item must match your listing at handover, exactly as it must in a posted order. The packaging standard does not apply — there is no parcel — and you carry no transit risk, because there is no transit.
• SPKRS does not mediate the meeting itself. We are not there, we do not vet the location or the person, and we cannot establish what happened at handover. Judge the meeting for yourself and walk away from anything you are not comfortable with.

6. Payouts

When a buyer pays, funds are held in escrow. Your sale proceeds land in your SPKRS balance and become available 3 days after confirmed delivery. You can withdraw available funds to your linked bank account at any time; withdrawals are transferred via Stripe Connect and typically arrive within 1–2 business days.

On a collection, the 3 days run from the buyer confirming they have the item, not from any carrier event. If the buyer never confirms, the collection is treated as complete 30 days after purchase and your funds become available 3 days after that — 33 days from payment at the outside. That clock starts at payment, so it is not the same as the 14-day backstop on a posted order.

7. Issues, disputes, and chargebacks

If the buyer reports an issue (not as described, damaged, not received), the escrowed funds are held while SPKRS reviews, normally within 5 business days. Misrepresentation, chargebacks, or repeated disputes may result in payout holds, balance adjustments, or removal from the seller program. You are responsible for refund amounts arising from your misrepresentation.

8. Taxes

You are responsible for your own taxes. Payment processors are required to report seller proceeds above IRS thresholds (Form 1099-K, issued via Stripe). Keep your tax details current in your Stripe Connect account.

9. Data sharing

You authorize SPKRS to share necessary verification and payout information with Stripe, and shipment details with shipping carriers, solely to facilitate your sales.

10. Termination

You may stop selling at any time; obligations for completed or pending sales survive. SPKRS may suspend or remove sellers who violate this agreement or the Terms of Service.

Contact

Nate Evan Lukas Inc. · Westlake Village, CA · nle@spkrs.org