Terms of Service

These Terms govern your use of SPKRS, a peer-to-peer marketplace for premium audio equipment operated by Nate Evan Lukas Inc. By creating an account or using SPKRS you agree to these Terms, our Privacy Policy, and — if you sell — the Seller Agreement.

1. Eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for your account and for keeping your credentials secure.

2. What SPKRS is

SPKRS is a venue: sales contracts are between the buyer and the seller. Items are physical goods listed by their sellers, and either posted to the buyer or collected in person. Payments are processed by Stripe; SPKRS holds sale proceeds in escrow until delivery or collection is confirmed. SPKRS is not a party to the sale, does not take ownership of items, and — except for the escrow mechanics described here — is not a payment beneficiary beyond its service fees.

3. Buying

• The checkout total is the listed item price plus a 5% SPKRS service fee (shown as its own line item) and any shipping charges.
• Funds are held in escrow from the moment you pay. On a posted order, after the seller ships (with tracking) and you confirm delivery, funds are released to the seller 3 days later. If something is wrong with your order, report an issue from the order within that window.
• If you don't confirm or report within 14 days of shipment, the order is treated as delivered.
• Some listings are collected in person rather than posted. Those orders run on a different clock — see Section 4.

4. Local pickup (collection)

Some listings are collected in person instead of being posted. A collection is still a SPKRS sale: the buyer pays through SPKRS at checkout and the money is held in escrow from the moment they pay. Paying the seller in cash, by transfer, or in any other way arranged at the meeting is fee circumvention under Section 6, and leaves both sides with no escrow, no dispute route, and no order record.

• Buyer and seller agree the time and place between themselves. Keep that in SPKRS messages — it is the record if the collection is ever questioned.
• Meet in a public place.
• The seller must not hand the item over until the sale is showing in their SPKRS orders. If it isn’t showing, they have not been paid.
• The buyer confirms collection from the order once the item is physically in their hands. Funds release to the seller 3 days after that confirmation, and those 3 days are the buyer’s window to report an issue.
• If the buyer never confirms, the collection is treated as complete 30 days after purchase, and funds release 3 days after that — so 33 days from payment at the outside. The buyer is warned 3 days before that deadline. This clock runs from payment, not from the meeting, and it is a separate backstop from the 14-day shipped-order one in Section 3.

SPKRS does not mediate the meeting itself. We are not present, we do not vet or approve the location, we do not verify who turns up, and we cannot establish what was said or handed over. How you meet, and whether you meet at all, is entirely between you. Escrow, the dispute process in Section 8, and the reporting and blocking tools still apply to the order — they do not apply to the meeting.

5. Selling

Sellers must complete identity verification (via Stripe Identity), accept the Seller Agreement, and connect a payout account (via Stripe Connect). Fees, shipping requirements, and payout timing are set out in the Seller Agreement.

6. Prohibited items and conduct

• Counterfeit, stolen, or misrepresented items.
• Items you do not own or physically possess.
• Anything illegal to sell or ship in the buyer's or seller's jurisdiction.
• Fee circumvention (arranging payment outside SPKRS), spam, harassment, or fraudulent activity.

7. Content and moderation

You retain rights to content you post and grant SPKRS a license to display it in connection with the service. Listings pass automated and human review; we may remove content, decline listings, or suspend accounts that violate these Terms. You can report listings, messages, or users in-app, and block other users. We review reports promptly.

8. Disputes between buyers and sellers

Report order issues from the order. SPKRS reviews disputes within 5 business days and may withhold escrowed funds, refund the buyer, or release funds to the seller based on the evidence. Chargeback outcomes follow the card network's rules.

9. Account deletion and termination

You may delete your account anytime in Settings (balances and open orders must be resolved first). We may suspend or terminate accounts that violate these Terms. Sections that by nature survive termination (fees owed, dispute obligations, liability limits) survive.

10. Disclaimers and liability

SPKRS is provided "as is". To the maximum extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the greater of $100 or the fees you paid SPKRS in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.

11. Governing law

These Terms are governed by the laws of the State of California, excluding its conflict-of-law rules. Venue for disputes with SPKRS is the state or federal courts located in Los Angeles County, California.

12. Changes

We may update these Terms; material changes will be posted here with a new effective date. Continued use after changes take effect constitutes acceptance.

Contact

Nate Evan Lukas Inc. · Westlake Village, CA · nle@spkrs.org